Culture isn't a lever you can pull to improve the company; it is an effect produced by the system of which everyone is a part.
Looking for great #UX designers looking to find a good home in Boston. @Localytics UX is the place to be right now. DM me!
Everyone wants better quality. The question is not who, but how. As Deming put it, "by what method?" #quality #deming
"The most important things cannot be measured." —W. Edwards Deming
@Ryzner @leanstartup @SPButler Like Deming advocated for! Long term relationships, not short term contracts. Long term is cheaper, better.