As a leaving present london has given me an @UberUK driver with no sense of direction. Vauxhall -> Paddington does no go via trafalgar sqr!
Disappointing @Uber_LDN experience: driver gets lost multiple times trying to find Vauxhall then asks to to come find them! Now I'm late
Many thoughts after Jonny Ive's talk at @DesignMuseum last night, but one shines through: people can sense carelessness and it is offensive