Sometimes it seems like 80% of my job is convincing decision makers to listen to the people who work for them.
If something makes a bunch of old white guys angry, chances are it’s good for society.
Any UX pro who dismisses the value of IA doesn’t realize how much of their work fundamentally is IA.
There is a time to SNIKT, and a time to BAMF.
Here's the text of my #ias16 closing plenary. medium.com/@jjg/the-seven…
Target ratios of UX designers to developers: Minimum 1:12, ideally 1:4. Recommendations from @leahbuley’s research.